Pixel always lit on 7" TFT display

EL Wire/Tape/Panels, LEDs, pixels and strips, LCDs and TFTs, etc products from Adafruit

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k8jbw
 
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Pixel always lit on 7" TFT display

Post by k8jbw »

I just purchased an RA8875 and the 7" TFT (non-touch display). I was able to get the demos running with an arduino nano very easily. However, I have a pixel that is always lit and I'm wondering if there's a way to fix it, or if it's a manufacturing defect and I'll need to get a new display.
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mikeysklar
 
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Re: Pixel always lit on 7" TFT display

Post by mikeysklar »

This is a dead pixel. The display will need to be replaced. Did you purchase it from us in the last month?

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k8jbw
 
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Re: Pixel always lit on 7" TFT display

Post by k8jbw »

Yes. I just received it this past weekend, hooked it up, and saw the pixel. I emailed support, but they sent me to post here in the forum. I figured that was the case, but wanted to walk through the process.

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mikeysklar
 
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Re: Pixel always lit on 7" TFT display

Post by mikeysklar »

Please e-mail [email protected] requesting a replacement due to dead pixel. Provide a link to this forum thread and your invoice#.

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