Half Blue display

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Gmead09
 
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Half Blue display

Post by Gmead09 »

2645474-5039539168 And 2649561-6835460685

1 x 64x32 RGB LED Matrix - 5mm pitch[ID:2277]
1 x Adafruit RGB Matrix Bonnet for Raspberry Pi[ID:3211]
1 x 5V 4A (4000mA) switching power supply - UL Listed[ID:1466]
1 x Raspberry Pi Model 3 A+[ID:4027]

Building NHL scoreboard project.

I have reseated everything, reinstalled software, tried older version of the software. Get a half blue display like shown in images.

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Gmead09
 
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Re: Half Blue display

Post by Gmead09 »

Image 1
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Gmead09
 
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Re: Half Blue display

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Image 2
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Gmead09
 
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Re: Half Blue display

Post by Gmead09 »

Image 3
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Gmead09
 
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Re: Half Blue display

Post by Gmead09 »

Image 4
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adafruit_support_mike
 
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Re: Half Blue display

Post by adafruit_support_mike »

All your connections look right, and the output you're getting looks like the red and green data channels aren't getting to the top half of the display.

Send a note containing a link to this page and your order number to [email protected]. The folks there will get you a replacement.

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Gmead09
 
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Re: Half Blue display

Post by Gmead09 »

So with the new display it’s even worse. I still have the half blue display but now at the top is a green solid line as well. At this point I would like to return my items (all) that I bought to make this work …… please advise
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adafruit_support_mike
 
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Re: Half Blue display

Post by adafruit_support_mike »

That's no problem.. the Matrix Bonnet doesn't require any soldering, so the boards should still be in original condition.

Send a note containing a link to this page and your order number to [email protected]. The folks there will arrange the return.

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