This refers to order #2711827-3356643153 (PID 3636) where I tested all prior to use and found that 2 of the 11 strips were not functioning. The first one lasted 2 seconds and failed at what appears to be a cold solder joint, see pic.
The second one failed after a few minutes of use. However, I had wire-tied the end to a second strip and I may have damaged it myself. So, I will repair it myself. I am only telling you this because I was very careful not to put much pressure on it. It appears to me that this product is very sensitive!!!
I request that the first strip with the cold solder joint be replaced.
Thanks!
PID 3636 Failed on first use.
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- Sandynl11
- Posts: 5
- Joined: Sun Nov 30, 2014 12:01 pm
PID 3636 Failed on first use.
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- adafruit_support_carter
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Re: PID 3636 Failed on first use.
Thanks for the photo. Yep, let's replace that strip.
Send an email to [email protected] with a link to this thread and they can send you a replacement PID 3636 strip.
Send an email to [email protected] with a link to this thread and they can send you a replacement PID 3636 strip.
Please be positive and constructive with your questions and comments.