Neopixel Stick has 1 dead LED
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- Leang
- Posts: 5
- Joined: Sun Jul 02, 2017 8:20 pm
Neopixel Stick has 1 dead LED
Hi, Adafruit Forums! I just soldered up two Neopixel Sticks and they work as expected (colors fully controllable), except there's one neopixel with a dead white LED. All other colors for that neopixel work fine. Just looking for a product exchange or replacement. Thanks!
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- dastels
- Posts: 15656
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Neopixel Stick has 1 dead LED
What's the product id of the defective stick?
Dave
Dave
- Leang
- Posts: 5
- Joined: Sun Jul 02, 2017 8:20 pm
Re: Neopixel Stick has 1 dead LED
Hey, Dave! Product ID is 2868. Here's the product page: https://www.adafruit.com/product/2868.dastels wrote:What's the product id of the defective stick?
Dave
- dastels
- Posts: 15656
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Neopixel Stick has 1 dead LED
Please email [email protected] with a link to this thread, your order number, and request the replacement of one NeoPixel Stick - 8 x 5050 RGBW LEDs - Natural White - ~4500K.
Dave
Dave
- Leang
- Posts: 5
- Joined: Sun Jul 02, 2017 8:20 pm
Re: Neopixel Stick has 1 dead LED
Email sent. Thanks, Dave!dastels wrote:Please email [email protected] with a link to this thread, your order number, and request the replacement of one NeoPixel Stick - 8 x 5050 RGBW LEDs - Natural White - ~4500K.
Dave
Please be positive and constructive with your questions and comments.