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PyGamer impossible to see
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Please be positive and constructive with your questions and comments.

PyGamer impossible to see

by auralgami on Sun Sep 12, 2021 3:58 pm

Hi,

I bought a PyGamer Starter Kit (Invoice 2647097).

After putting it together, I can see the PyGamer turn on - the neopixels light up and I can hear a sound. But I can't see anything.

I was able to successfully download the Run, Blinka Run game (https://learn.adafruit.com/adafruit-pyg ... on-pybadge) and I can hear it, but I can't see it. If I put the PyGamer in a dark space and shine my phone's light on it, I can barely see graphics.

I don't see any way to change the brightness settings.

Thanks,
Michael Sarris

auralgami
 
Posts: 1
Joined: Sun Sep 12, 2021 3:53 pm

Re: PyGamer impossible to see

by dastels on Sun Sep 12, 2021 6:11 pm

The backlight isn't working for some reason.

There's isn't an easy way to check on the problem, or potentially fix it.

Please email support@adafruit.com with a link to this thread, your order number, and request the replacement of one PyGamer.

Dave

dastels
 
Posts: 7467
Joined: Tue Oct 20, 2015 3:22 pm

Please be positive and constructive with your questions and comments.