Hi Support staff,
We bought 25 BeagleBones on Invoice # 2633210 dated 08/13/2021. We've used this part on many of our products over the years. One of the units does not power up. It's defective per our engineering team. We need this unit replaced. I can return the defective unit, but we need the replacement as soon as possible because of our production schedule. I've attached a photo, not knowing if it will help or not.
Thanks!
Need a replacement
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Please be positive and constructive with your questions and comments.
- murcalinc
- Posts: 3
- Joined: Tue Sep 07, 2021 5:39 pm
Need a replacement
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- adafruit_support_carter
- Posts: 29189
- Joined: Tue Nov 29, 2016 2:45 pm
Re: Need a replacement
Do you have any more information about what is the indication the board is not powering up? What is being used for power? How is the board being used in general?
- murcalinc
- Posts: 3
- Joined: Tue Sep 07, 2021 5:39 pm
Re: Need a replacement
Follow up: Have you had a chance to review this request yet?
Thank you.
Thank you.
- murcalinc
- Posts: 3
- Joined: Tue Sep 07, 2021 5:39 pm
Re: Need a replacement
Sorry, I did not refresh and see your inquiry. Let me ask the engineers for a specific answer and I'll get back to you.
Please be positive and constructive with your questions and comments.