Order 1926644-5627217627

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bobvinyl
 
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Order 1926644-5627217627

Post by bobvinyl »

I received my order yesterday. Everything seems to work, except the Ethernet Hub (Part # 2992). It seems that it requires a power supply for the ethernet to function reliably, but one was not included. The Pi will connect to my router for a few seconds and then it just drops and after restarting repeatedly, it will come back for a few seconds and then drop again. Unless, you have any suggestions, I'd like to return the item as it is not functional despite being recommended on the page for the Pi Zero itself.

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adafruit_support_mike
 
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Re: Order 1926644-5627217627

Post by adafruit_support_mike »

The hub has a connection for an external power supply, but works without one. Connecting an external supply is kind of a problem because you have to keep the external supply from damaging a RasPi Zero's USB-OTG port.

Just to confirm, what kind of RasPi are you using?

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bobvinyl
 
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Re: Order 1926644-5627217627

Post by bobvinyl »

I am using the Raspberry Pi Zero (it came in the same order).

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adafruit_support_mike
 
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Re: Order 1926644-5627217627

Post by adafruit_support_mike »

Thank you. What are you using as a power supply?

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bobvinyl
 
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Re: Order 1926644-5627217627

Post by bobvinyl »

I have a 5V 2.1A usb charger plugged into the wall.

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adafruit_support_mike
 
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Re: Order 1926644-5627217627

Post by adafruit_support_mike »

That should be enough to run the Ethernet port.

Send a note containing a link to this page and your order number to [email protected]. The folks there will get you a replacement or a refund for the cost of the hub, as you prefer.

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