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Pi 3bplus bought may 3 2020 by dougw1 on 29 May 2020 02:19
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Pi 3bplus bought may 3 2020 by dougw1 on 29 May 2020 02:19

by dougw1 on Sat May 30, 2020 1:27 pm

Pi 3bplus bought may 3 2020

by dougw1 on 29 May 2020 02:19
I bought 2 3bplus from you last week one won't boot up no ethernet or wifi. I burned a new buster image on a new card as nothing no activity at all. DOUG


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Re: Pi 3bplus bought may 3 2020 by dougw1 on 29 May 2020 02

by dougw1 on Mon Jun 01, 2020 11:31 am

Is anyone there?

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Re: Pi 3bplus bought may 3 2020 by dougw1 on 29 May 2020 02

by adafruit_support_carter on Mon Jun 01, 2020 12:20 pm

It sounds like you have two Pi's total? And the same thing is happening to both of them?

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Re: Pi 3bplus bought may 3 2020 by dougw1 on 29 May 2020 02

by dougw1 on Tue Jun 02, 2020 10:41 am

No I bought two on the same order ,,1 is fine . the other wont boot and no network lights on the NIC. I used two SD cards that work fine in the good one

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Re: Pi 3bplus bought may 3 2020 by dougw1 on 29 May 2020 02

by adafruit_support_carter on Tue Jun 02, 2020 2:03 pm

By network light on NIC - you mean the two LEDs inside the wired ethernet port?

What about the two small LEDs next to the micro USB power connector? The red PWR and green ACT LEDs. What are they doing when you try to boot?

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Re: Pi 3bplus bought may 3 2020 by dougw1 on 29 May 2020 02

by dougw1 on Tue Jun 02, 2020 2:53 pm

yes the NIC yellow/green lights on the NIC off . The red power is on . There is not green activity light on.
Doug

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Re: Pi 3bplus bought may 3 2020 by dougw1 on 29 May 2020 02

by adafruit_support_carter on Tue Jun 02, 2020 4:08 pm

OK, let's replace it. Send an email to support@adafruit.com with a link to this thread and your order number and they can send you a replacement Pi 3B+.

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Please be positive and constructive with your questions and comments.