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Adafruit Voice Bonnet has a high pitched whine
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Adafruit Voice Bonnet has a high pitched whine

by NightRise on Fri Sep 17, 2021 8:11 pm

My situation essentially mirrors this post: viewtopic.php?f=50&t=183052&p=889886&hilit=voice+bonnet#p889886

I purchased an Adafruit Voice Bonnet for Raspberry Pi on September 3rd 2021.

The Bonnet's mic's have a consistent high pitched whine. The speakers work fine, but the microphone is essentially unusable due to the pitch.

The bonnet was installed on a raspberry pi 4b 4gb with a fresh install of raspberry pi os buster light.
The software was installed according to these instructions: https://learn.adafruit.com/adafruit-voice-bonnet
I've tried multiple speaker configurations, and used a pre-recorded test file to narrow the issue down to the mic.

What do I do?

NightRise
 
Posts: 2
Joined: Fri Sep 17, 2021 7:47 pm

Re: Adafruit Voice Bonnet has a high pitched whine

by mikeysklar on Sat Sep 18, 2021 1:56 pm

@NightRise,

We can try a replacement or if you prefer a refund.

mikeysklar
 
Posts: 5766
Joined: Mon Aug 01, 2016 8:10 pm

Re: Adafruit Voice Bonnet has a high pitched whine

by NightRise on Sat Sep 18, 2021 7:25 pm

I'd prefer a replacement since I already have the speakers and such to match

NightRise
 
Posts: 2
Joined: Fri Sep 17, 2021 7:47 pm

Re: Adafruit Voice Bonnet has a high pitched whine

by mikeysklar on Sun Sep 19, 2021 11:11 am

@NightRise,

Please e-mail support@adafruit.com requesting a replacement for your Voice Bonnet. Include your order number and a link to this forum thread for approval.

mikeysklar
 
Posts: 5766
Joined: Mon Aug 01, 2016 8:10 pm

Please be positive and constructive with your questions and comments.