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PI4 Wont Start
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PI4 Wont Start

by n0zo on Wed Dec 01, 2021 10:20 pm

Hi, I bought a Raspberry Pi4 (4GB) a few days ago, and finally was able to try it out.

The only thing I'm getting is a solid red light. I've tried using a different power cord, both from my phone and then back to the official raspberry pi charger I have. I trouble shot the SD card and Power adapter with another Pi4 2GB I have and Pi4 4GB, and it works fine.

I've tried unplugging everything then plugging the power in, with and without a SD card, and all I get at all is a solid red light. The green light doesn't flicker, flash, or anything.

What else can I try?

n0zo
 
Posts: 6
Joined: Sat Dec 21, 2019 7:23 pm

Re: PI4 Wont Start

by adafruit_support_carter on Mon Dec 13, 2021 1:01 pm

official raspberry pi charger I have.

Can you link to the product page for what specific power supply is being used here?

adafruit_support_carter
 
Posts: 22239
Joined: Tue Nov 29, 2016 2:45 pm

Re: PI4 Wont Start

by n0zo on Mon Dec 13, 2021 1:28 pm

CanaKit 3.5A Raspberry Pi 4 Power Supply (USB-C) https://smile.amazon.com/dp/B07TYQRXTK/ ... UTF8&psc=1
That's one I have and the other is
https://www.adafruit.com/product/4298

n0zo
 
Posts: 6
Joined: Sat Dec 21, 2019 7:23 pm

Re: PI4 Wont Start

by adafruit_support_carter on Mon Jan 10, 2022 2:43 pm

Those should both be fine. Let's just replace the Pi.

Send another email to support@adafruit.com and link them again to this thread. They can send you a replacement Pi 4.

adafruit_support_carter
 
Posts: 22239
Joined: Tue Nov 29, 2016 2:45 pm

Please be positive and constructive with your questions and comments.