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PiOLED Doesn't seem to display
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PiOLED Doesn't seem to display

by bmiles45 on Thu Dec 02, 2021 4:58 pm

Hi all,

I just got my Adafruit PiOLED - 128x32 Monochrome OLED Add-on for Raspberry Pi in the mail and attached it to my Pi zero and it doesn't seem to work or display anything.

I already had Pi hole set up and just wanted to display the stats for it. I went through this https://learn.adafruit.com/adafruit-pio ... y-pi/usage and it even sees it plugged in but doesn't display anything even with the tests.
image.png
image.png (65.29 KiB) Viewed 169 times

oled screen.png
oled screen.png (334.48 KiB) Viewed 169 times


Would I be able to get a replacement to see if it is just a faulty unit? I don't see any physical damage but it just doesn't seem to light up at all.

Thank you,

bmiles45
 
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Re: PiOLED Doesn't seem to display

by adafruit_support_carter on Fri Dec 03, 2021 5:11 pm

The tests shown won't display anything. You'll need to run the stats.py program to see something on the OLED.
https://learn.adafruit.com/adafruit-pio ... 3024321-11

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Re: PiOLED Doesn't seem to display

by bmiles45 on Fri Dec 03, 2021 5:53 pm

sorry, I should've have put that as well. I did try running two stats.py files. When ran either one doesn't populate anything on the OLED screen.
Attachments
oldstats.py
(2.88 KiB) Downloaded 2 times
stats.py
(4.88 KiB) Downloaded 1 time

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Re: PiOLED Doesn't seem to display

by adafruit_support_carter on Fri Dec 03, 2021 6:46 pm

The oldstats.py appears to be the example from the guide. Does it run without errors?

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Re: PiOLED Doesn't seem to display

by bmiles45 on Fri Dec 03, 2021 6:55 pm

I believe so. It just sits at blank screen after I hit enter.

oldstats ran as sudo.png
oldstats ran as sudo.png (1.89 KiB) Viewed 158 times

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Re: PiOLED Doesn't seem to display

by adafruit_support_carter on Fri Dec 03, 2021 7:07 pm

Hmm. Yah. Looks like it's running OK.

Is that a Pi Zero WH? Or did you have to solder on the headers yourself?

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Re: PiOLED Doesn't seem to display

by bmiles45 on Fri Dec 03, 2021 7:20 pm

Correct pi zero WH. The header came with it. Didn’t have to do any sodering. I powered off the pi then plugged the oled in the top left most pins. Then powered the pi back up.

bmiles45
 
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Re: PiOLED Doesn't seem to display

by adafruit_support_carter on Sat Dec 04, 2021 12:20 pm

OK, let's just replace it. Not sure what's happening. But looks like everything has been setup correctly and running that script should produce some output of the OLED (or errors is something else is happening).

Send an email to support@adafruit.com with a link to this thread and your order number and they can send you a replacement PiOLED.

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