Pimoroni HyperPixel - 4.0" Hi-Res Display for Raspberry Pi N

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insane_fool
 
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Joined: Wed Aug 10, 2022 8:00 pm

Pimoroni HyperPixel - 4.0" Hi-Res Display for Raspberry Pi N

Post by insane_fool »

I just had this shipped to me and it won't turn on after opening the box and testing it on a raspberry pi 400 with the cyber deck hat. I've seen other posts about this screen not functioning as well and I wonder if mine was just faulty. I've tested it on a 3B+ as well and the screen doesn't even seem to power on, I don't believe it's related to the cyber deck hat but I did test it on that before testing it alone on the 3B+. I also followed these instructions https://learn.adafruit.com/cyberdeck-bo ... -3104511-6 to see if that made a difference on the pi 400 with the cyber deck hat, but still no luck. Am I missing something?

PS I also made sure to run the installer listed here: https://github.com/pimoroni/hyperpixel4, still no luck.

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mikeysklar
 
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Joined: Mon Aug 01, 2016 8:10 pm

Re: Pimoroni HyperPixel - 4.0" Hi-Res Display for Raspberry

Post by mikeysklar »

The Pimoroni products are supported through their forums. They also have an e-mail form.

https://forums.pimoroni.com/category/support

https://shop.pimoroni.com/pages/contact ... al-support

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