Problem with Powerboost 1000c Moderators: adafruit_support_bill, adafruit

[dancri77]

Hello.

I have purchased a powerboost 1000c charger. At the first use, I plugged in a LI-IO battery (3.7V 6600mah, JA-18650) and the proper led lighted up.
Then I connected an USB charger and the board became very hot instantly, then stopped working, no voltage on VOUT pins. Leds went off.

I tried again connecting only the USB charger, without the battery, same thing, board becomes hot instantly.
When connecting only the battery no led is on (just some tiny flashes on the LOW led) and no power on VOUT pins.

Is the board broken, anything else I can do?

[adafruit_support_mike]

Post a photo showing the PowerBoost and the LiPo you used please, including the connector from the battery. 800x600 images usually work best.

[dancri77]

when plugging in the battery the LOW led flashes briefly, then goes off

[adafruit_support_mike]

Okay, those connections are good. Thank you.

How much current does the USB charger you plugged in use?

[dancri77]

The charger I plugged into the small USB slot delivers 1 Amp.

[adafruit_support_mike]

That should be within the PowerBoost 1000C's limits.

Send a note containing a link to this thread and your order number to support@adafruit.com. The folks there will get you a replacement.


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