Problem with Powerboost 1000c

Moderators: adafruit_support_bill, adafruit

Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Locked
User avatar
dancri77
 
Posts: 3
Joined: Tue Dec 12, 2017 5:09 pm

Problem with Powerboost 1000c

Post by dancri77 »

Hello.

I have purchased a powerboost 1000c charger. At the first use, I plugged in a LI-IO battery (3.7V 6600mah, JA-18650) and the proper led lighted up.
Then I connected an USB charger and the board became very hot instantly, then stopped working, no voltage on VOUT pins. Leds went off.

I tried again connecting only the USB charger, without the battery, same thing, board becomes hot instantly.
When connecting only the battery no led is on (just some tiny flashes on the LOW led) and no power on VOUT pins.

Is the board broken, anything else I can do?

User avatar
adafruit_support_mike
 
Posts: 67446
Joined: Thu Feb 11, 2010 2:51 pm

Re: Problem with Powerboost 1000c

Post by adafruit_support_mike »

Post a photo showing the PowerBoost and the LiPo you used please, including the connector from the battery. 800x600 images usually work best.

User avatar
dancri77
 
Posts: 3
Joined: Tue Dec 12, 2017 5:09 pm

Re: Problem with Powerboost 1000c

Post by dancri77 »

when plugging in the battery the LOW led flashes briefly, then goes off
Attachments
20171213_235004.jpg
20171213_235004.jpg (50.39 KiB) Viewed 682 times

User avatar
adafruit_support_mike
 
Posts: 67446
Joined: Thu Feb 11, 2010 2:51 pm

Re: Problem with Powerboost 1000c

Post by adafruit_support_mike »

Okay, those connections are good. Thank you.

How much current does the USB charger you plugged in use?

User avatar
dancri77
 
Posts: 3
Joined: Tue Dec 12, 2017 5:09 pm

Re: Problem with Powerboost 1000c

Post by dancri77 »

The charger I plugged into the small USB slot delivers 1 Amp.

User avatar
adafruit_support_mike
 
Posts: 67446
Joined: Thu Feb 11, 2010 2:51 pm

Re: Problem with Powerboost 1000c

Post by adafruit_support_mike »

That should be within the PowerBoost 1000C's limits.

Send a note containing a link to this thread and your order number to [email protected]. The folks there will get you a replacement.


(#2465)

Locked
Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/

Return to “Adafruit Raspberry Pi® accessories”