Issue with Raspi Camera

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jangoo
 
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Joined: Thu Jun 21, 2018 8:26 pm

Issue with Raspi Camera

Post by jangoo »

Hi,

I have encountered exactly the same issue as that posted on the following forum article:
viewtopic.php?f=50&t=131583&p=656681&hi ... rk#p656681
I followed all the recommendations made in the article with no success. I tried another (older) camera that I had in my junk box and the Raspi Zero was able to display video with no problem at all. I reseated the short flat camera cable that was sent with the Zero case multiple times as well as reseated the "Kapton tab" a few times. Still no go. The camera does not work on any other Raspi board (I have a few of them) either.

The device was purchased on June 13, 2018. I sent the my Order Confirmation number in my email to support and am reluctant to included it in here on a public forum.

Could you please send me a replacement?
Thank you.

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adafruit_support_mike
 
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Re: Issue with Raspi Camera

Post by adafruit_support_mike »

Just to check one detail, what version of Raspbian are you running on the RasPi?

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jangoo
 
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Joined: Thu Jun 21, 2018 8:26 pm

Re: Issue with Raspi Camera

Post by jangoo »

Version 9 (Stretch)
Please see the attached picture of the contents of the os-release file.
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adafruit_support_mike
 
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Re: Issue with Raspi Camera

Post by adafruit_support_mike »

Thank you. All versions of Stretch know how to work with the v2 Pi Cam.

Send a note containing a link to this thread and your order number to [email protected]. The folks there will get you a replacement Pi Camera.

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