Raspberry Pi Zero W NoIR Camera issues

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astromgren
 
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Joined: Tue Dec 11, 2018 10:32 am

Raspberry Pi Zero W NoIR Camera issues

Post by astromgren »

I have never been able to get my camera to work. I've reviewed all of the steps on this forum as well as raspberrypi.org; reseating, updates/upgrades, trying on other Pis, and all point back to the same error "no data received from sensor". I contacted support and they suggested I post here. Could someone help or authorize a replacement?

Order number #1755526-0432923345
Raspberry Pi Zero W NoIR Camera Pack - Includes Pi Zero W PID: 3415

Code: Select all

pi@raspberrypi:~ $ vcgencmd get_camera
supported=1 detected=1

pi@raspberrypi:~ $ raspistill -v -o test.jpg

raspistill Camera App v1.3.11

Width 3280, Height 2464, quality 85, filename test.jpg
Time delay 5000, Raw no
Thumbnail enabled Yes, width 64, height 48, quality 35
Link to latest frame enabled  no
Full resolution preview No
Capture method : Single capture

Preview Yes, Full screen Yes
Preview window 0,0,1024,768
Opacity 255
Sharpness 0, Contrast 0, Brightness 50
Saturation 0, ISO 0, Video Stabilisation No, Exposure compensation 0
Exposure Mode 'auto', AWB Mode 'auto', Image Effect 'none'
Flicker Avoid Mode 'off'
Metering Mode 'average', Colour Effect Enabled No with U = 128, V = 128
Rotation 0, hflip No, vflip No
ROI x 0.000000, y 0.000000, w 1.000000 h 1.000000
Camera component done
Encoder component done
Starting component connection stage
Connecting camera preview port to video render.
Connecting camera stills port to encoder input port
Opening output file test.jpg
Enabling encoder output port
Starting capture -1
mmal: No data received from sensor. Check all connections, including the Sunny one on the camera board
^Cmmal: Aborting program
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adafruit_support_carter
 
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Joined: Tue Nov 29, 2016 2:45 pm

Re: Raspberry Pi Zero W NoIR Camera issues

Post by adafruit_support_carter »

The "reseating" you tried - was that the Sunny connector mentioned in the error message?
rpi_camera_sunny.jpg
rpi_camera_sunny.jpg (36.31 KiB) Viewed 82 times

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astromgren
 
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Re: Raspberry Pi Zero W NoIR Camera issues

Post by astromgren »

Hi- yes, both the sunny as well as the ribbon.

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adafruit_support_carter
 
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Re: Raspberry Pi Zero W NoIR Camera issues

Post by adafruit_support_carter »

Let's replace it. Send an email to [email protected] with a link to this thread. It seems like the Pi Zero is OK and only the camera module is bad. So you only need a replacement NoIR Camera Module (PID 3100).

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astromgren
 
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Re: Raspberry Pi Zero W NoIR Camera issues

Post by astromgren »

Got it- will do- thanks.

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