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Pi3B+ stopped working
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Pi3B+ stopped working

by rg305 on Sat Jan 12, 2019 6:17 pm

The RaspPI3B+ worked well for about one week and then just stopped.
It now shows only a red light for a few seconds when power is applied then goes totally dark - nothing on the HDMI display.
I've tried multiple power supplies and USB cables (which all work well on other devices).

1942051-8798642788

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Re: Pi3B+ stopped working

by franklin97355 on Sat Jan 12, 2019 7:31 pm

Have you tried using a fresh OS install? Get the latest Raspbian from https://www.raspberrypi.org/downloads/

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Re: Pi3B+ stopped working

by rg305 on Sat Jan 12, 2019 10:20 pm

It doesn't get that far.
With, or without the SD card, it just won't do anything anymore.

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Re: Pi3B+ stopped working

by franklin97355 on Sat Jan 12, 2019 10:50 pm

Are you using the latest version of Raspbian?

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Re: Pi3B+ stopped working

by rg305 on Sat Jan 12, 2019 10:56 pm

Yes, it was download and then updated within the last 10 days.

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Re: Pi3B+ stopped working

by franklin97355 on Sat Jan 12, 2019 11:08 pm

Downloaded in the last 10 days or only updated?

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Re: Pi3B+ stopped working

by rg305 on Sun Jan 13, 2019 12:35 am

Sorry that was somewhat unclear.
Both.

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Re: Pi3B+ stopped working

by franklin97355 on Sun Jan 13, 2019 12:41 am

OK, Please contact support@adafruit.com with a link to this topic and they will help you replace the Pi.

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Re: Pi3B+ stopped working

by rg305 on Sun Jan 13, 2019 12:53 am

Will do
Thanks :)

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