Raspberry PI 4 freezes shortly after the start

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neeyo
 
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Raspberry PI 4 freezes shortly after the start

Post by neeyo »

Hello,
Have a "little" issue with this raspberry PI. Shortly after the start, it freezes. Pings show over 90% packet loss, can't ssh or do anything else with it. Tried a different SD card, added a cooling fan, no luck.

Attaching a ping screenshot

Order No: 2574663-6020993956

Regards,
Bob
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adafruit_support_mike
 
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Re: Raspberry PI 4 freezes shortly after the start

Post by adafruit_support_mike »

Can you log in with a keyboard and display?

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neeyo
 
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Re: Raspberry PI 4 freezes shortly after the start

Post by neeyo »

Nope, freezes too :(

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adafruit_support_mike
 
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Re: Raspberry PI 4 freezes shortly after the start

Post by adafruit_support_mike »

What voltage do you see on the 5V and 3.3V GPIO pins?

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neeyo
 
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Re: Raspberry PI 4 freezes shortly after the start

Post by neeyo »

5.3 and 3.28 volts

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adafruit_support_mike
 
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Re: Raspberry PI 4 freezes shortly after the start

Post by adafruit_support_mike »

Okay, that probably rules out a short circuit in the microprocessor or power management system.

What are you using as a power supply?

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neeyo
 
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Re: Raspberry PI 4 freezes shortly after the start

Post by neeyo »


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adafruit_support_mike
 
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Re: Raspberry PI 4 freezes shortly after the start

Post by adafruit_support_mike »

Good.. that’s about as close as it gets to the known-working configuration.

Combining that with the fact that the supply pin voltages are in spec strongly suggests the power supply is good. That puts all the suspicion on the RasPi, which isn’t doing what it should.

Send a note containing a link to this page and your order number to [email protected]. The folks there will get you a replacement Pi4.

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neeyo
 
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Re: Raspberry PI 4 freezes shortly after the start

Post by neeyo »

Thanks a lot, will do!

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creatoroflight
 
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Re: Raspberry PI 4 freezes shortly after the start

Post by creatoroflight »

My raspberry Pi 4 freezes while trying to run recalbox added it to sd using Raspberry PI Imager
tried using a different sd still freezes then it stopped booting.
Tried to use bootloader on Raspberry PI Imager to fix it.
I get a red screen not a green one and it still not booting
so dont know where to go from here?

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