contactname : Anand Setlur
email address : [email protected]
Order Number : 2602622-9237491056
Message : One of the two compute modules I received stopped working and no
longer powers up. Can I return it and get a replacement. It appears the one
I got is no longer in stock. I'm ok getting a replacement with 2GB ram, wifi
and no emmc
Thanks again
Anand Setlur
pi4 compute module no longer powers up
Moderators: adafruit_support_bill, adafruit
Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
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- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: pi4 compute module no longer powers up
Anand,
We cannot lookup your order here in the forums. When did you place the order and for what size module?
Do you get any LED indicators or was there a noticable event that occured when the module stopped working?
We cannot lookup your order here in the forums. When did you place the order and for what size module?
Do you get any LED indicators or was there a noticable event that occured when the module stopped working?
- dq11
- Posts: 3
- Joined: Wed Jul 14, 2021 9:08 pm
Re: pi4 compute module no longer powers up
initially when i got it the power led was functioning and the unit worked
Abruptly, it stopped functioning and the power led on the main board no longer recognizes this 2GB CM4 module with 8GB emmc
When i swapped the cm4 with a different identical one, all is normal with the base board
I am using the board by dfrobot https://www.dfrobot.com/product-2242.html
Abruptly, it stopped functioning and the power led on the main board no longer recognizes this 2GB CM4 module with 8GB emmc
When i swapped the cm4 with a different identical one, all is normal with the base board
I am using the board by dfrobot https://www.dfrobot.com/product-2242.html
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: pi4 compute module no longer powers up
I understand. When did you place the order with us for the Pi CM4 that is not longer recognized?
- dq11
- Posts: 3
- Joined: Wed Jul 14, 2021 9:08 pm
Re: pi4 compute module no longer powers up
Order placed 13 days ago on July 6, 2021
Jul 6, 2021, 4:31 AM
subject: Order Confirmation No: 2602622-9237491056
Products
------------------------------------------------------
2 x Raspberry Pi Compute Module 4 with WiFi - 2GB RAM and 8GB MMC[ID:4790] =
$80.00
------------------------------------------------------
Sub-Total: $80.00
United States Postal Service (0.10lbs) (First-Class Package Service -
Retail™): $4.85
Sales Tax: $6.58
Total: $91.43
Jul 6, 2021, 4:31 AM
subject: Order Confirmation No: 2602622-9237491056
Products
------------------------------------------------------
2 x Raspberry Pi Compute Module 4 with WiFi - 2GB RAM and 8GB MMC[ID:4790] =
$80.00
------------------------------------------------------
Sub-Total: $80.00
United States Postal Service (0.10lbs) (First-Class Package Service -
Retail™): $4.85
Sales Tax: $6.58
Total: $91.43
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: pi4 compute module no longer powers up
Thank you. Please send an e-mail to [email protected] requesting are replacement. Include a link to this forum thread and your order#.
Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/