Hi
I purchased a Raspberry PI 4 a couple of months ago and I have been having constant problems with it since the beginning which I was blaming on the OS. Now after extensive troubleshooting I realize that the ethernet card is the problem.
The issue I am having is that ethernet loses connection every 3 minutes or so and after a few seconds it regains it the connection on its own.
Here's what I know:
1) If I connect via WIFI it does not disconnect.
2) If I remove the SD card with the OS and plug it into another raspberry Pi 4, ethernet works flawless.
3) The issue happens at home and at work, so it is not related to my particular network setup.
Can anybody help?
Thank you
Raspberry PI 4 disconnects from network every 3 minutes.
Moderators: adafruit_support_bill, adafruit
Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
- mambi00
- Posts: 3
- Joined: Tue Sep 28, 2021 7:30 pm
- Franklin97355
- Posts: 23940
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Raspberry PI 4 disconnects from network every 3 minutes.
What are you using to power it? The pi4 sucks a lot of power and could overload the supply. Just checking.
- mambi00
- Posts: 3
- Joined: Tue Sep 28, 2021 7:30 pm
Re: Raspberry PI 4 disconnects from network every 3 minutes.
Hi, thanks for answering
I am using one of the best power supplies for the Raspberry Pi 4, the Argon 1, with 18W and 3.5A. I use the same power supply on another PI with the same SD card and I have no issues with the Ethernet card.
I am using one of the best power supplies for the Raspberry Pi 4, the Argon 1, with 18W and 3.5A. I use the same power supply on another PI with the same SD card and I have no issues with the Ethernet card.
- Franklin97355
- Posts: 23940
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Raspberry PI 4 disconnects from network every 3 minutes.
OK, you can contact [email protected] with a link to this thread and you order number and they will get you a different pi 4.
- mambi00
- Posts: 3
- Joined: Tue Sep 28, 2021 7:30 pm
Re: Raspberry PI 4 disconnects from network every 3 minutes.
Thank you so much.
Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/