Pi PoE+ HAT No Light

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k00p
 
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Pi PoE+ HAT No Light

Post by k00p »

Recently received four of the Raspberry Pi PoE+ HAT (ID 5058) from Adafruit. The order was processed and shipped very quickly (thank you)! However, one of the four HATs would not power up, and does not have the red indicator lit as the other three do.
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k00p
 
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Re: Pi PoE+ HAT No Light

Post by k00p »

Also, wanted to add a little more detail. It looked like there were some poor solder joints (damaged pads) on the failed HAT, but to double check that it wasn't something in the setup:
* swapped ethernet cables with a working unit
* tried a different port on the POE switch

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mikeysklar
 
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Re: Pi PoE+ HAT No Light

Post by mikeysklar »

@azureplumber,

Thank you for confirming that the other three work and it is a not a port cable issue.

I take it you also tried running this PoE+ Hat on another Pi just to confirm it is not the Pi?

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k00p
 
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Re: Pi PoE+ HAT No Light

Post by k00p »

@mikesklar

Had not swapped the HATs, but went back and did so. Fortunately for the Pi's (those are more expensive) the apparently non-functional HAT was not functional on a Pi that works with one of the working HATs. So, we can confirm that it is not the Pi.

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mikeysklar
 
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Re: Pi PoE+ HAT No Light

Post by mikeysklar »

Thank you for trying to move the PoE+ hat to another known good Pi.

Okay, let's try on a new hat.

Please send an e-mail to [email protected] requesting a replacement PoE hat. Include your original order# and a link to this forum thread as proof of troubleshooting.

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