PoE+ hat does not boot Pi

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conway
 
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PoE+ hat does not boot Pi

Post by conway »

PoE Hat was received yesterday. Does not power either of the Pi’s (3B or 4) I’ve tried. Also used 2 different PoE switches, a non-PoE switch with a PoE+ injector, and different Ethernet cables on both that are known to work on my other PoE devices.

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adafruit_support_carter
 
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Re: PoE+ hat does not boot Pi

Post by adafruit_support_carter »

Please post about this in the Raspberry Pi forums:
https://forums.raspberrypi.com/viewforu ... cf48ec96c7
They are the manufacturers for that product and will better know how to troubleshoot. Adafruit is just a reseller.

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conway
 
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Re: PoE+ hat does not boot Pi

Post by conway »

I was told by Adafruit support to post here in order to get a return/exchange started (which I have been trying to get started for almost a week now).

Thank you.

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beadon
 
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Re: PoE+ hat does not boot Pi

Post by beadon »

I have the same problem with the PoE+ adaptor.

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beadon
 
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Re: PoE+ hat does not boot Pi

Post by beadon »

conway wrote: Thu Jul 14, 2022 7:44 am PoE Hat was received yesterday. Does not power either of the Pi’s (3B or 4) I’ve tried. Also used 2 different PoE switches, a non-PoE switch with a PoE+ injector, and different Ethernet cables on both that are known to work on my other PoE devices.
Werre you able to find out what's wrong with the PoE+ hat ?

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beadon
 
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Re: PoE+ hat does not boot Pi

Post by beadon »

For reference, notice that there are some design problems with the electronics that could be preventing the HAT from working - https://forums.raspberrypi.com/viewtopi ... i#p2003127

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