0

Mis-aligned screens on MonsterMask
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

Mis-aligned screens on MonsterMask

by vparsons on Wed Dec 02, 2020 11:41 pm

I purchased another MonsterMask (2414806-9144718215), but on the new one, the screens weren't attached evenly (one is rotated and lower).

IMG_3089.jpg
IMG_3089.jpg (742.13 KiB) Viewed 142 times


It appears that they're just attached with double-stick foam tape. I considered just prying the screen off and re-aligning it, but I'm afraid I'll damage the screens if I do this.

Any recommendations?

Thanks,
-Vince

vparsons
 
Posts: 2
Joined: Wed Dec 02, 2020 11:23 pm

Re: Mis-aligned screens on MonsterMask

by mikeysklar on Fri Dec 04, 2020 10:26 am

Hi Vince,

We can swap this one out for you if you want to go through the return process. However, if you need to get going with this project you can probably follow our guide for the Hallowing which describes how the screens are attached and how to adjust them back to a proper alignment.

https://learn.adafruit.com/adafruit-hal ... shooting-2

mikeysklar
 
Posts: 4529
Joined: Mon Aug 01, 2016 8:10 pm

Re: Mis-aligned screens on MonsterMask

by vparsons on Fri Dec 04, 2020 12:41 pm

I'm not in a hurry, so I'd rather just swap it out (vs. risk ruining the display myself).

Thanks,
-Vince

vparsons
 
Posts: 2
Joined: Wed Dec 02, 2020 11:23 pm

Re: Mis-aligned screens on MonsterMask

by mikeysklar on Sun Dec 06, 2020 6:50 am

@Vince,

Sure. That is understandable.

Please send an e-mail request a replacement to support@adafruit.com be sure and include a link to this forum thread and your order#.

mikeysklar
 
Posts: 4529
Joined: Mon Aug 01, 2016 8:10 pm

Please be positive and constructive with your questions and comments.