Connection issues with 1 of 2 new Floras
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Please be positive and constructive with your questions and comments.
- etherviz
- Posts: 2
- Joined: Sun Oct 28, 2012 11:44 pm
Connection issues with 1 of 2 new Floras
I just received an order of 2 Floras, unfortunately only one of them shows up in the ports menu of the Arduino ide. I also noticed that the red #7 led never lights. The other unit works flawlessly. Is there anything that can be done, short of a return?
- rpiloverbd
- Posts: 198
- Joined: Mon Nov 29, 2021 8:13 am
Re: Connection issues with 1 of 2 new Floras
I think you should immediately mail to adafruit's customer service mentioning your order ID.
- danhalbert
- Posts: 4613
- Joined: Tue Aug 08, 2017 12:37 pm
Re: Connection issues with 1 of 2 new Floras
The Flora has an on/off switch. Might it be off on the "bad" one?
- etherviz
- Posts: 2
- Joined: Sun Oct 28, 2012 11:44 pm
Re: Connection issues with 1 of 2 new Floras
No, unfortunately not. I've tried it every way, still no response.
- danhalbert
- Posts: 4613
- Joined: Tue Aug 08, 2017 12:37 pm
Re: Connection issues with 1 of 2 new Floras
OK, we'll get you a new one. Please send an email to [email protected], with a pointer to this thread and your order number, and say that a replacement has been authorized.
Please be positive and constructive with your questions and comments.