Connection issues with 1 of 2 new Floras

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etherviz
 
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Joined: Sun Oct 28, 2012 11:44 pm

Connection issues with 1 of 2 new Floras

Post by etherviz »

I just received an order of 2 Floras, unfortunately only one of them shows up in the ports menu of the Arduino ide. I also noticed that the red #7 led never lights. The other unit works flawlessly. Is there anything that can be done, short of a return?

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rpiloverbd
 
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Re: Connection issues with 1 of 2 new Floras

Post by rpiloverbd »

I think you should immediately mail to adafruit's customer service mentioning your order ID.

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danhalbert
 
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Re: Connection issues with 1 of 2 new Floras

Post by danhalbert »

The Flora has an on/off switch. Might it be off on the "bad" one?

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etherviz
 
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Re: Connection issues with 1 of 2 new Floras

Post by etherviz »

No, unfortunately not. I've tried it every way, still no response.

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danhalbert
 
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Re: Connection issues with 1 of 2 new Floras

Post by danhalbert »

OK, we'll get you a new one. Please send an email to [email protected], with a pointer to this thread and your order number, and say that a replacement has been authorized.

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