Defective Trinket M0?

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DarineeLouvau
 
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Joined: Thu Apr 01, 2021 12:28 pm

Defective Trinket M0?

Post by DarineeLouvau »

Hey there,

I saw this post: viewtopic.php?f=52&t=177895, and I'm experiencing the exact same thing with one of the two Trinket M0s that I purchased. I sent an email to [email protected] (following what I read in that thread), but then I got a reply saying how to use the forums. So, here I am...

I bought two Trinket M0s on March 25 (Order #2523638-4247154169). One M0 works perfectly but the second one which I'm testing out now doesn't show up in Windows 10 and only presents a steady green light. I am using the same USB cable for both of them (which I've also used for programming ESP32s, ESP8266s, and an Arduino Uno). Double-pressing or holding the reset button doesn't seem to do anything.

Thoughts or suggestions for troubleshooting?

Thanks!
-Darinee

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adafruit_support_carter
 
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Joined: Tue Nov 29, 2016 2:45 pm

Re: Defective Trinket M0?

Post by adafruit_support_carter »

Yah, let's just replace it. Support sent you here to the forums, which is where we do technical support and troubleshooting. Good thing you got a second one to help sanity check USB cable, etc. Not sure what, but it should just work, or at least do a little more with the LEDs.

Send another email [email protected] and this time link them to this thread. They can send you a replacement Trinket M0.

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DarineeLouvau
 
Posts: 2
Joined: Thu Apr 01, 2021 12:28 pm

Re: Defective Trinket M0?

Post by DarineeLouvau »

Thanks for the quick reply!

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