I recently purchased a Pi Zero W. Downloaded raspbian lite from official site.
WIFI and bluetooth are not working.
- sudo journalctl and saw a error (Failed to start Configure Bluetooth Modems connected by UART)
- sudo raspi-config - system options - S1 wirless LAN - no wireless interface found - there was an error running option S1 Wireless LAN
- Localisation Options - L4 - No wireless interface found - There was an error running option L4 WLAN Country
While also checking ifconfig wlan0
wlan0: error fetching interface information: Device no found
All in all I cannot set the country and also unable to see any wifi adapters. The board is defective.
Please advise.
Thanks
WIFI & BLUETOOTH NOT WORKING - PI ZERO W
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- SID9999
- Posts: 9
- Joined: Sun May 02, 2021 8:08 pm
WIFI & BLUETOOTH NOT WORKING - PI ZERO W
- Attachments
-
- 02.jpg (604.14 KiB) Viewed 420 times
-
- 01.jpg (565.53 KiB) Viewed 420 times
- adafruit_support_carter
- Posts: 29056
- Joined: Tue Nov 29, 2016 2:45 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
Try starting over with the Raspbian Lite image. Then follow this process for editing files directly on the SD card to configure wifi:
https://learn.adafruit.com/raspberry-pi ... le-editing
Boot with that and see if it helps.
https://learn.adafruit.com/raspberry-pi ... le-editing
Boot with that and see if it helps.
- SID9999
- Posts: 9
- Joined: Sun May 02, 2021 8:08 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
I have tired the steps as mentioned but still no luck.
- adafruit_support_carter
- Posts: 29056
- Joined: Tue Nov 29, 2016 2:45 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
It looks like you are able to get into the Pi, since you were able to try those commands.
Can you paste the dmesg output here also. Might be something useful in there as to what's happening.
Can you paste the dmesg output here also. Might be something useful in there as to what's happening.
- SID9999
- Posts: 9
- Joined: Sun May 02, 2021 8:08 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
I followed the steps but I wasn't able to see any WIFI connection on my router, with that I was not able to SSH into Pi.
- adafruit_support_carter
- Posts: 29056
- Joined: Tue Nov 29, 2016 2:45 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
How were you able to run these commands on the Pi?
- sudo journalctl and saw a error (Failed to start Configure Bluetooth Modems connected by UART)
- sudo raspi-config - system options - S1 wirless LAN - no wireless interface found - there was an error running option S1 Wireless LAN
- SID9999
- Posts: 9
- Joined: Sun May 02, 2021 8:08 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
I borrowed a HDMI cable from my friend and plug that in, now I don't have access to that cable any more. Since HDMI cable is not mandatory and with all the instruction I would have successfully SSH in Pi that I am unable to do.
- adafruit_support_carter
- Posts: 29056
- Joined: Tue Nov 29, 2016 2:45 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
OK, so no current way to get into the Pi other than via a network connection?
What country are you in?
What's the general setup of the wifi network you are trying to connect to? Is it an open network? Or does it require login (secured)? etc.
What country are you in?
What's the general setup of the wifi network you are trying to connect to? Is it an open network? Or does it require login (secured)? etc.
- SID9999
- Posts: 9
- Joined: Sun May 02, 2021 8:08 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
Location is US
Tried on open wifi and secured, no connection.
Tried on open wifi and secured, no connection.
- adafruit_support_carter
- Posts: 29056
- Joined: Tue Nov 29, 2016 2:45 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
Have you ever been able to connect another wifi enabled Pi to the network being attempted?
- SID9999
- Posts: 9
- Joined: Sun May 02, 2021 8:08 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
Yes, I have a Pi 3 and it was connected successfully to my network.
- adafruit_support_carter
- Posts: 29056
- Joined: Tue Nov 29, 2016 2:45 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
OK, let's try a replacement Pi Zero W. There's a chance it could still be something with configuration. So please let us know if the replacement works when you get it and try it out.
Send an email to [email protected] with a link to this thread and your order number and they can send you a replacement Pi Zero W.
Send an email to [email protected] with a link to this thread and your order number and they can send you a replacement Pi Zero W.
- SID9999
- Posts: 9
- Joined: Sun May 02, 2021 8:08 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
Thank you, I will wait for it and will surely update you about it. Thank you once again.
- SID9999
- Posts: 9
- Joined: Sun May 02, 2021 8:08 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
I will provide with the update, but I have not received the replacement Pi Zero W in the mail.
- SID9999
- Posts: 9
- Joined: Sun May 02, 2021 8:08 pm
Re: WIFI & BLUETOOTH NOT WORKING - PI ZERO W
Hello,
The replacement is working fine, I am able to connect WiFi and Bluetooth as required.
Thank you once again for the support.
The replacement is working fine, I am able to connect WiFi and Bluetooth as required.
Thank you once again for the support.
Please be positive and constructive with your questions and comments.