10" Bluetooth Keyboard won't pair with Raspberry Pi 3

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AF1E
 
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10" Bluetooth Keyboard won't pair with Raspberry Pi 3

Post by AF1E »

I cannot pair my 10" Bluetooth Keyboard with my Raspberry pi 3+. It is not on the available devices list. I can see the keyboard just fine in lists on my phone and computers. Other BT devices such as an Apple Keyboard show up fine in the Raspberry pi and can pair with no problem. So the problem seem limited to the keyboard and the Raspberry Pi. Any Suggestions?

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adafruit2
 
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Re: 10" Bluetooth Keyboard won't pair with Raspberry Pi 3

Post by adafruit2 »

can you pair it to other devices like tablet/phone/laptop?

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AF1E
 
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Re: 10" Bluetooth Keyboard won't pair with Raspberry Pi 3

Post by AF1E »

Yes as I said it can pair with other devices just fine. Just not the Raspberry Pi 3+. Other keyboard pair fine with the PI 3+ though so I am not convinced the problem is with the Pi.

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adafruit2
 
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Re: 10" Bluetooth Keyboard won't pair with Raspberry Pi 3

Post by adafruit2 »

?? we're not sure why either. worth trying to upgrade your pi to the latest OS, just in case that helps

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AF1E
 
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Re: 10" Bluetooth Keyboard won't pair with Raspberry Pi 3

Post by AF1E »

It already is the latest.

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adafruit2
 
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Re: 10" Bluetooth Keyboard won't pair with Raspberry Pi 3

Post by adafruit2 »

ok well, email support@adafruit for a refund on this keyboard. we're not sure replacing it will solve the problem so we're hesitant to send another!

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