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Ting Card is Invalid Now
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Please be positive and constructive with your questions and comments.

Ting Card is Invalid Now

by miax on Fri Apr 23, 2021 7:23 am

Adafruit,

I just purchased Two of the 3G Cellular break-outs with the free Ting SIM card for $80 a piece.

When I try to plug the Ting I M E I numbers into the ting.com/go website, I get this:

4-23-2021 12-39-35 AM.png
4-23-2021 12-39-35 AM.png (63.36 KiB) Viewed 87 times


You can't charge me or others $9 for a SIM card that then is called invalid - It must be taken off the site.

I love Adafruit, and I won't ask for a refund of the $18 loss - but as a 10+ year Adafruit devotee, I refuse to allow this kind of thing to happen at Adafruit! I love the store, and everything sold must be above board and right. For my $18 loss, I want the free-ting card removed.

My order numbers are: 2542517-7364168122, 2543070-9391739027. (and lately I've been putting in almost $1,000 a month in orders). Do us all a solid Lady Ada. :)

Thanks,

Kristopher

miax
 
Posts: 153
Joined: Tue Apr 05, 2011 11:41 am

Re: Ting Card is Invalid Now

by cry4brk on Fri May 07, 2021 3:51 pm

You should put the sim card in a mobile phone and use that I_M.E_I number instead. At least that's what other user have done.

cry4brk
 
Posts: 180
Joined: Tue Oct 09, 2012 3:14 pm

Please be positive and constructive with your questions and comments.