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FONA cellular board already in use by someone else?
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FONA cellular board already in use by someone else?

by tlharv on Sat Sep 25, 2021 6:16 pm

I purchased a FONA 3G American w/out SIM card, and Ting happily sent me a SIM to use with it. However, when trying to register my FONA with Ting (entering my FONA's International Mobile Equipment Identity number), nothing happened. A quick call with Ting revealed that my FONA has an International Mobile Equipment Identity number that's currently in use by Ting with a different account. Not a dead account, but an active account currently in use. They recommend that I return this board and get a new one.

I'm curious how this could happen, since the FONA board I ordered was brand new. No headers soldered on. I even took a photo of the SIMCom sticker on it so I could see all digits clearly and not get the number wrong. I doubt there's anything shady going on -- this is Adafruit after all, one of the best outfits in the Maker community :) Just curious if this has happened before.

Adafruit: please advise on next steps. I'm excited to get my project going!

Tom

tlharv
 
Posts: 11
Joined: Wed Feb 06, 2013 6:40 pm

Re: FONA cellular board already in use by someone else?

by tlharv on Wed Sep 29, 2021 12:49 pm

Bumping. Need guidance from Adafruit.

tlharv
 
Posts: 11
Joined: Wed Feb 06, 2013 6:40 pm

Please be positive and constructive with your questions and comments.