As I write this forum is for RMA issue from we've ordered last Oct 13th Order # 1566450-0352487613
P/N : HDMI 4 Pi: 7inch Display & Audio 1024x600 w/Touchscreen, Q'ty of 1ea
PRODUCT ID: 2397
For this part, even turn on the power... we connected all of it but not working.. pls help to check it and send again this item.
We are ready to send it. thank you!
RMA )) 7" Display & Audio 1024x600 w/Touchscreen
Moderators: adafruit_support_bill, adafruit
Forum rules
If you're posting code, please make sure your code does not include your Adafruit IO Active Key or WiFi network credentials.
If you're posting code, please make sure your code does not include your Adafruit IO Active Key or WiFi network credentials.
- icbanq
- Posts: 43
- Joined: Tue Jun 09, 2015 10:22 pm
RMA )) 7" Display & Audio 1024x600 w/Touchscreen
- Attachments
-
- ada_rma.PNG (771.87 KiB) Viewed 342 times
- adafruit_support_rick
- Posts: 35092
- Joined: Tue Mar 15, 2011 11:42 am
Re: RMA )) 7" Display & Audio 1024x600 w/Touchscreen
This forum is for discussions of Adafruit IO. You really should have posted in the 'Glowy Things' forum.
Have you edited config.txt according to this guide?
https://learn.adafruit.com/hdmi-ubergui ... lash-audio
How are you powering the display? What is the voltage and amperage of your power supply? Are you sure the power supply works?
Have you edited config.txt according to this guide?
https://learn.adafruit.com/hdmi-ubergui ... lash-audio
How are you powering the display? What is the voltage and amperage of your power supply? Are you sure the power supply works?
- icbanq
- Posts: 43
- Joined: Tue Jun 09, 2015 10:22 pm
Re: RMA )) 7" Display & Audio 1024x600 w/Touchscreen
Hi, thanks for reply and I will post fourm right place.
Anyway, We put 12V and surely power supply works well.
We think board's coil or regulator have problem since shipped out.
pls help to check it. thank you!
Anyway, We put 12V and surely power supply works well.
We think board's coil or regulator have problem since shipped out.
pls help to check it. thank you!
- adafruit_support_rick
- Posts: 35092
- Joined: Tue Mar 15, 2011 11:42 am
Re: RMA )) 7" Display & Audio 1024x600 w/Touchscreen
Please email [email protected] with a link to this post for a replacement display
Forum rules
If you're posting code, please make sure your code does not include your Adafruit IO Active Key or WiFi network credentials.
If you're posting code, please make sure your code does not include your Adafruit IO Active Key or WiFi network credentials.