RMA )) 7" Display & Audio 1024x600 w/Touchscreen

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icbanq
 
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RMA )) 7" Display & Audio 1024x600 w/Touchscreen

Post by icbanq »

As I write this forum is for RMA issue from we've ordered last Oct 13th Order # 1566450-0352487613

P/N : HDMI 4 Pi: 7inch Display & Audio 1024x600 w/Touchscreen, Q'ty of 1ea

PRODUCT ID: 2397

For this part, even turn on the power... we connected all of it but not working.. pls help to check it and send again this item.

We are ready to send it. thank you!
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adafruit_support_rick
 
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Re: RMA )) 7" Display & Audio 1024x600 w/Touchscreen

Post by adafruit_support_rick »

This forum is for discussions of Adafruit IO. You really should have posted in the 'Glowy Things' forum.

Have you edited config.txt according to this guide?
https://learn.adafruit.com/hdmi-ubergui ... lash-audio

How are you powering the display? What is the voltage and amperage of your power supply? Are you sure the power supply works?

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icbanq
 
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Re: RMA )) 7" Display & Audio 1024x600 w/Touchscreen

Post by icbanq »

Hi, thanks for reply and I will post fourm right place.

Anyway, We put 12V and surely power supply works well.

We think board's coil or regulator have problem since shipped out.

pls help to check it. thank you!

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adafruit_support_rick
 
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Re: RMA )) 7" Display & Audio 1024x600 w/Touchscreen

Post by adafruit_support_rick »

Please email [email protected] with a link to this post for a replacement display

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