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Dashboard display on iPad not working?
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Dashboard display on iPad not working?

by goveil1 on Thu Mar 12, 2020 11:54 am

iPad version.jpg
iPad version.jpg (111.37 KiB) Viewed 36 times
IO - Status 7912 iphone.jpg
IO - Status 7912 iphone.jpg (129 KiB) Viewed 36 times
I have a Dashboard displaying several garage door feeds (Open, closed, last operation and time, connection status, etc.). It displays perfectly on both a computer using any browser and on my iPhone. But on any iPad the right hand side is cut off. Any ideas on what I am doing wrong?

goveil1
 
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Re: Dashboard display on iPad not working?

by brubell on Fri Mar 13, 2020 9:48 am

Could you resize your browser window on desktop to the screen size of your iPad, and re-arrange the blocks there? Does it still happen?

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Re: Dashboard display on iPad not working?

by goveil1 on Fri Mar 13, 2020 12:41 pm

I can play with it but that would not explain why it works on the phone where the screen is even smaller.

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Re: Dashboard display on iPad not working?

by brubell on Tue Mar 17, 2020 10:13 am

you mentioned
. But on any iPad the right hand side is cut off. Any ideas on what I am doing wrong?


What, exactly, is missing or cut off on the iPad view? It looks identical (to me) as the iPhone view screenshot you posted. Thanks.

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Re: Dashboard display on iPad not working?

by goveil1 on Tue Mar 17, 2020 10:54 am

Look again, and/or click on the iPad (left) image. The times are all cut off. If you need me to send the jpegs, or newer screen shots, please let me know.
Thanks for looking!

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Re: Dashboard display on iPad not working?

by brubell on Tue Mar 17, 2020 11:05 am

goveil1 wrote:Look again, and/or click on the iPad (left) image. The times are all cut off. If you need me to send the jpegs, or newer screen shots, please let me know.
Thanks for looking!

thank you, I see the problem now :)

that's a bug and I'll file a report with our team. I'll update this topic when it's been fixed and deployed.

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Re: Dashboard display on iPad not working?

by goveil1 on Tue Mar 17, 2020 11:08 am

on the iphone.jpg
on the iPhone
on the iphone.jpg (148.39 KiB) Viewed 24 times
on the iphone.jpg
on the iPhone
on the iphone.jpg (148.39 KiB) Viewed 24 times
on the computer screen.jpg
Computer browser screen
on the computer screen.jpg (39.36 KiB) Viewed 24 times
on the computer screen.jpg
Computer browser screen
on the computer screen.jpg (39.36 KiB) Viewed 24 times
on the computer screen.jpg
Computer browser screen
on the computer screen.jpg (39.36 KiB) Viewed 24 times
To make it easier to compare, here are images of the same dashboard on a computer browser (Safari), the iPhone and the iPad. Note that only the iPad are the right hand time-of-day displays all cut off.
Attachments
on the iPad.jpg
on the iPad
on the iPad.jpg (117.73 KiB) Viewed 24 times

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Posts: 19
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Re: Dashboard display on iPad not working?

by goveil1 on Tue Mar 17, 2020 11:14 am

iPad cutoff.jpg
iPad cutoff.jpg (119.74 KiB) Viewed 23 times
iPad cutoff.jpg
iPad cutoff.jpg (119.74 KiB) Viewed 23 times
Better view of cutoff iPad display... Weird that its ONLY the iPad that does this.

goveil1
 
Posts: 19
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