If you need to get in direct contact with us about your Adafruit IO Plus (IO+) subscription or if you're having trouble with your Adafruit IO Plus account, please use our contact form to get in touch with us directly.
Navigate to https://io.adafruit.com/feedback
Click Contact Adafruit IO Support
Click the I have a question about Adafruit IO+ or Adafruit IO payments button
Fill out the Message with your question and click Submit
That's it, we will do our best to address your issue or question in a timely manner. Please check the email address associated with your Adafruit IO account for updates from our team.