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Feed Download Results in Blank Values
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Feed Download Results in Blank Values

by fastidioussarah on Mon Nov 09, 2020 10:43 pm

Hello,

I am very new to Adafruit IO so please excuse me if I am missing something obvious. I have data saved in a feed (with feed history ON, if that matters). When I click the "Download All Data" button and select "Download as CSV", an Excel file comes up with the id, value, feed_id, and created_at columns. The id, feed_id, and created_at columns all appear to be populated correctly, but the value column is completely empty--no data is populated there. The UTC time reported appears to be correct, and the length of the data reported appears to be correct. This is the only data I have recorded within this particular feed.

Can someone please tell me what I am doing wrong? I need to be able to download this data in order to manipulate it in Matlab.

Thank you.

fastidioussarah
 
Posts: 1
Joined: Mon Nov 09, 2020 10:24 pm

Re: Feed Download Results in Blank Values

by brubell on Wed Nov 11, 2020 10:55 am

Could you please file this issue over at http://io.adafruit.com/support. Click Contact Support

Please include the name of the feed(s) you're having issues with so we can check this issue on our end.

- Brent R.

brubell
 
Posts: 1116
Joined: Fri Jul 17, 2015 10:33 pm

Please be positive and constructive with your questions and comments.