Mobile Browser Interface Not Loading Properly

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npicardbusky
 
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Joined: Mon Dec 09, 2019 1:13 am

Mobile Browser Interface Not Loading Properly

Post by npicardbusky »

Hello all,

I've successfully created a feeds and a dashboard for my project and everything works great on my desktop and laptop browsers. However, when I move over to my mobile device (in this case an iPhone 12 mini), io.adafruit.com loads as a black screen with "Adafruit IO" in a small white text box in the center. Is there something I'm doing wrong or is this a broader problem. I have tried both the Safari and Firefox mobile browsers at this point to the same effect. Thank you!

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mikeysklar
 
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Re: Mobile Browser Interface Not Loading Properly

Post by mikeysklar »

Does make a difference if you have your phone in portrait or landscape mode?

There is a kiosk mode you can try.

https://blog.adafruit.com/2019/12/05/ne ... dafruitio/

add this to your dashboard URL:

Code: Select all

?kiosk=true

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npicardbusky
 
Posts: 3
Joined: Mon Dec 09, 2019 1:13 am

Re: Mobile Browser Interface Not Loading Properly

Post by npicardbusky »

mikeysklar wrote:Does make a difference if you have your phone in portrait or landscape mode?

There is a kiosk mode you can try.

https://blog.adafruit.com/2019/12/05/ne ... dafruitio/

add this to your dashboard URL:

Code: Select all

?kiosk=true
Hey there!

Portrait vs landscape does not make a difference and neither does making the dashboard public and using kiosk mode.

Additionally, it seems to be an iPhone issue as I've tested it out on an android and the dashboard pulls up perfectly.

Thanks for the advice thus far!

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npicardbusky
 
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Re: Mobile Browser Interface Not Loading Properly

Post by npicardbusky »

Hello all!

Turns out the solution was to disable tracking protection in the web browser on the iPhone. It seems that the content blocker doesn't like Adafruit IO.

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mikeysklar
 
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Re: Mobile Browser Interface Not Loading Properly

Post by mikeysklar »

Good find. Thank you for sharing your solution.

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