A month or so ago I created a feed and sent data successfully to the feed via a cellular modem. I went on vacation and after I came back I am no longer able to send data to the feed.
I get the following error when I try to view the feed:
MQTT ERROR: unexpected error saving data on [path to my feed], cannot find record without valid user
Any ideas on how to resolve this issue (other than creating a new account)?
Thanks!
MQTT ERROR: Cannot find record without valid user
Moderators: adafruit_support_bill, adafruit
Forum rules
If you're posting code, please make sure your code does not include your Adafruit IO Active Key or WiFi network credentials.
If you're posting code, please make sure your code does not include your Adafruit IO Active Key or WiFi network credentials.
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jdb1473
- Posts: 2
- Joined: Wed Dec 08, 2021 9:58 pm
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jwcooper
- Posts: 1004
- Joined: Tue May 01, 2012 9:08 pm
Re: MQTT ERROR: Cannot find record without valid user
Could you reach out to us directly via our support channel? We may need some more details, such as the feed and topic paths you're using.
You can reach out by clicking the "Send Feedback" option in the footer on IO. Then choose the first option.
You can reach out by clicking the "Send Feedback" option in the footer on IO. Then choose the first option.
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jdb1473
- Posts: 2
- Joined: Wed Dec 08, 2021 9:58 pm
Re: MQTT ERROR: Cannot find record without valid user
Hi jwcooper,
Thanks for the quick response!
As requested, I sent feedback regarding the error via the "Submit Feedback" button.
Thanks for the quick response!
As requested, I sent feedback regarding the error via the "Submit Feedback" button.
Forum rules
If you're posting code, please make sure your code does not include your Adafruit IO Active Key or WiFi network credentials.
If you're posting code, please make sure your code does not include your Adafruit IO Active Key or WiFi network credentials.