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Adafruit RGB Matrix Featherwing Kit Terminal Block?
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Adafruit RGB Matrix Featherwing Kit Terminal Block?

by TianaCo on Sun Oct 24, 2021 6:22 pm

I ordered a Adafruit RGB Matrix Featherwing Kit (For RP2040, M0 and M4 Feathers) and the terminal block piece doesn't look like the one on the website and I'm not sure how to use it.

Please advise!
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IMG_20211022_170831~2.jpg
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TianaCo
 
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Re: Adafruit RGB Matrix Featherwing Kit Terminal Block?

by dastels on Mon Oct 25, 2021 11:43 am

That looks like a pin jumper , nor a terminal block and I have no idea why it would be with that board. The board should come with the items shown here: https://learn.adafruit.com/assets/59613 Can you post a photo like that so I can see if anything else is off about it?

Dave

dastels
 
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Re: Adafruit RGB Matrix Featherwing Kit Terminal Block?

by TianaCo on Mon Oct 25, 2021 11:59 am

These are the pieces it came with. I received the package, I noticed something was off and they resent it and I got the exact same components. I don't think I can use the board without the terminal block. And customer support just sent me here.
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TianaCo
 
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Re: Adafruit RGB Matrix Featherwing Kit Terminal Block?

by dastels on Mon Oct 25, 2021 12:11 pm

This is very odd. Can you post a photo of the packaging? There should be a lot/batch number that can be used to investigate the problem. I'm inferring that you have two matrix featherwings, each missing the terminal block? If that's the case please post photos of both pieces packaging, assuming they are still around.

Dave

dastels
 
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Re: Adafruit RGB Matrix Featherwing Kit Terminal Block?

by TianaCo on Mon Oct 25, 2021 3:34 pm

here are the two bags
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TianaCo
 
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Re: Adafruit RGB Matrix Featherwing Kit Terminal Block?

by dastels on Mon Oct 25, 2021 4:00 pm

Thanks. I'll pass that on.

Please email support@adafruit.com with a link to this thread, your order number, and request the "replacement" of two 5.08mm terminal blocks that were missing.

Dave

dastels
 
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Please be positive and constructive with your questions and comments.