Adafruit RGB Matrix Featherwing Kit Terminal Block?

Please tell us which board you are using.
For CircuitPython issues, ask in the Adafruit CircuitPython forum.

Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.
Locked
User avatar
TianaCo
 
Posts: 3
Joined: Sun Oct 24, 2021 6:18 pm

Adafruit RGB Matrix Featherwing Kit Terminal Block?

Post by TianaCo »

I ordered a Adafruit RGB Matrix Featherwing Kit (For RP2040, M0 and M4 Feathers) and the terminal block piece doesn't look like the one on the website and I'm not sure how to use it.

Please advise!
Attachments
IMG_20211022_170831~2.jpg
IMG_20211022_170831~2.jpg (244.16 KiB) Viewed 157 times

User avatar
dastels
 
Posts: 15659
Joined: Tue Oct 20, 2015 3:22 pm

Re: Adafruit RGB Matrix Featherwing Kit Terminal Block?

Post by dastels »

That looks like a pin jumper , nor a terminal block and I have no idea why it would be with that board. The board should come with the items shown here: https://learn.adafruit.com/assets/59613 Can you post a photo like that so I can see if anything else is off about it?

Dave

User avatar
TianaCo
 
Posts: 3
Joined: Sun Oct 24, 2021 6:18 pm

Re: Adafruit RGB Matrix Featherwing Kit Terminal Block?

Post by TianaCo »

These are the pieces it came with. I received the package, I noticed something was off and they resent it and I got the exact same components. I don't think I can use the board without the terminal block. And customer support just sent me here.
Attachments
IMG_20211025_115747.jpg
IMG_20211025_115747.jpg (426.76 KiB) Viewed 148 times

User avatar
dastels
 
Posts: 15659
Joined: Tue Oct 20, 2015 3:22 pm

Re: Adafruit RGB Matrix Featherwing Kit Terminal Block?

Post by dastels »

This is very odd. Can you post a photo of the packaging? There should be a lot/batch number that can be used to investigate the problem. I'm inferring that you have two matrix featherwings, each missing the terminal block? If that's the case please post photos of both pieces packaging, assuming they are still around.

Dave

User avatar
TianaCo
 
Posts: 3
Joined: Sun Oct 24, 2021 6:18 pm

Re: Adafruit RGB Matrix Featherwing Kit Terminal Block?

Post by TianaCo »

here are the two bags
Attachments
IMG_20211025_153159.jpg
IMG_20211025_153159.jpg (225.24 KiB) Viewed 138 times

User avatar
dastels
 
Posts: 15659
Joined: Tue Oct 20, 2015 3:22 pm

Re: Adafruit RGB Matrix Featherwing Kit Terminal Block?

Post by dastels »

Thanks. I'll pass that on.

Please email [email protected] with a link to this thread, your order number, and request the "replacement" of two 5.08mm terminal blocks that were missing.

Dave

Locked
Please be positive and constructive with your questions and comments.

Return to “Feather - Adafruit's lightweight platform”