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Pygamer MicroUSB fell off
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Please be positive and constructive with your questions and comments.

Pygamer MicroUSB fell off

by wimberlyw on Tue Jan 14, 2020 10:01 am

Hey there,
I have been using the Pygamer in my classroom from Adabox __ (some number I forget), but I guess that was too much traffic for the microUSB port. I know those things are notorious for falling off in other projects I've had, and the kids have been treating it pretty respectably, I think it just fell off from overuse.

I've tried to attach these things before in other projects with no success. Is there any way to have one reattached by Adafruit, or trade in my Pygamer model? The kids really like using it.

Thank you,

[MOD EDIT] Image URLs:
https://ibb.co/d6506PC
https://ibb.co/qm7PSnt
Last edited by adafruit_support_carter on Wed Jan 15, 2020 1:07 pm, edited 1 time in total.
Reason: remove [IMG] tags from URLs

wimberlyw
 
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Re: Pygamer MicroUSB fell off

by dastels on Tue Jan 14, 2020 10:07 am

That's a first for me. I've never seen a usb connector fall off, though it doesn't really surprise me... they're pretty insubstantial.

Your image didn't attach... I would like to see a picture of it.

Dave

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Re: Pygamer MicroUSB fell off

by wimberlyw on Tue Jan 14, 2020 11:00 am

If you right click the image and open in new tab it works for me. Idk why it didn't attach right

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Re: Pygamer MicroUSB fell off

by dastels on Tue Jan 14, 2020 11:10 am

Huh.. I had to open the inspector on it, I could open it then.

Huh.. weird.

Anyway, please email support@adafruit.com with a link to this thread, your order number, and request a replacement PyGamer.

Dave

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Re: Pygamer MicroUSB fell off

by wimberlyw on Tue Jan 14, 2020 12:33 pm

Alrighty, thank you.

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Re: Pygamer MicroUSB fell off

by adafruit_support_carter on Wed Jan 15, 2020 1:09 pm

There are a couple of through hole hold downs on that connector, which makes them pretty solid. Maybe overuse, but could also have been yanked by a cable?

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Please be positive and constructive with your questions and comments.