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Adabox 5 - Joy Bonnet Joystick came in parts
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Adabox 5 - Joy Bonnet Joystick came in parts

by dsheeran on Sun Sep 17, 2017 10:20 am

I just received my Adabox 5 and the the top is not fastened on the joystick for the Joy Bonnet. My order id is 1536030-4294991687.

The top of the joystick popped off when I tried to move it. Now I just have the rest of the Joy Bonnet with the open joystick base, the top, and a blue piece and a black piece.

Can you give me a picture of how it goes back together? It looks like the top is supposed to just snap on which should be Ok but I'm not sure how the blue and black "sliders" are supposed to be fit in. I've tried a couple of combinations but the little spindle from the joystick doesn't ever seem to go through both pieces.

Please help. If you cannot - can you send me a new one?

I appreciate your help. Thanks.

dsheeran
 
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Joined: Wed Aug 02, 2017 1:20 pm

Re: Adabox 5 - Joy Bonnet Joystick came in parts

by adafruit_support_carter on Sun Sep 17, 2017 12:03 pm

It sounds like maybe the stick just came off, which can be pressed back on. But not fully sure. Can you post a photo showing what's going on?

adafruit_support_carter
 
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Re: Adabox 5 - Joy Bonnet Joystick came in parts

by dsheeran on Sun Sep 17, 2017 12:53 pm

2 pics attached. 1 shows things with the top view of the joystick. The other shows the same but with the bottom of the joystick. Thanks.
Attachments
top.JPG
top
top.JPG (88.78 KiB) Viewed 265 times
bottom.JPG
bottom
bottom.JPG (98.63 KiB) Viewed 265 times

dsheeran
 
Posts: 43
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Re: Adabox 5 - Joy Bonnet Joystick came in parts

by adafruit_support_carter on Sun Sep 17, 2017 1:00 pm

It shouldn't have come like that. Email support@adafruit.com with a link to this thread and they can get you a replacement Joy Bonnet.

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Re: Adabox 5 - Joy Bonnet Joystick came in parts

by dsheeran on Sun Sep 17, 2017 1:12 pm

Ok, thank you!

dsheeran
 
Posts: 43
Joined: Wed Aug 02, 2017 1:20 pm

Please be positive and constructive with your questions and comments.