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PyGamer Button issue
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

PyGamer Button issue

by PDXMike on Mon Jul 08, 2019 12:49 pm

Hi Guys,

I got home yesterday from a holiday and unboxed adabox 12. Upon inspection the button labeled A on my pygamer is defective (it does not click or move like the other 3 buttons on the board). I contacted support but they told me I needed to post here first. I can't see any way to fix this, as it's just not functional. I've tried to unfreeze the button but it feels like it's missing the spring or whatnot, and in effect feels frozen. Can I please exchange it, I'm not comfortable soddering.

PDXMike
 
Posts: 11
Joined: Mon Aug 13, 2018 3:19 pm

Re: PyGamer Button issue

by johnpark on Mon Jul 08, 2019 1:56 pm

Could you post a photo of the buttons please?

johnpark
 
Posts: 537
Joined: Wed Mar 25, 2009 2:15 pm

Re: PyGamer Button issue

by PDXMike on Mon Jul 08, 2019 3:11 pm

IMG_5052.JPEG
IMG_5052.JPEG (615.36 KiB) Viewed 116 times

IMG_5051.JPEG
IMG_5051.JPEG (639.17 KiB) Viewed 116 times


Here are a couple of photos, I shot a quick 30-second video trying to show it..

https://drive.google.com/open?id=1gcE3fjQIVggQplZ1_KNGPc4SBK6S3YeS

PDXMike
 
Posts: 11
Joined: Mon Aug 13, 2018 3:19 pm

Re: PyGamer Button issue

by johnpark on Mon Jul 08, 2019 5:17 pm

Thanks for the video, that's very helpful. Clearly a dead button, sorry about that. Please email support at adafruit dot com asking for a replacement PyGamer board and reference this forum post.

johnpark
 
Posts: 537
Joined: Wed Mar 25, 2009 2:15 pm

Re: PyGamer Button issue

by PDXMike on Mon Jul 08, 2019 5:32 pm

Thank you sir, Email on its way

PDXMike
 
Posts: 11
Joined: Mon Aug 13, 2018 3:19 pm

Please be positive and constructive with your questions and comments.