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pygamer display DOA
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pygamer display DOA

by bleything on Wed Jul 10, 2019 2:25 pm

Hey there, I got my adabox last week and finally got to poke at it today... and the screen seems to be dead. I'm able to get it into bootloader mode and successfully update the bootloader or upload a game but the screen stays blank and dark regardless.

On a whim I tried pressing down on the connector end and I can get the backlight to come on but no pixels. I pulled up the screen and it looks like the connector is damaged. Photo attached.

What should I do? I could try to repair it but I'm not confident that I have the right tools or skill.

IMG_2420.jpg
IMG_2420.jpg (196.13 KiB) Viewed 89 times

bleything
 
Posts: 4
Joined: Thu Mar 20, 2008 12:55 pm

Re: pygamer display DOA

by johnpark on Thu Jul 11, 2019 12:10 pm

That's going to be tricky to fix! Please email support@adafruit.com referencing this forum post and ask for a replacement PyGamer board. If you can, please include your original order number.

johnpark
 
Posts: 535
Joined: Wed Mar 25, 2009 2:15 pm

Please be positive and constructive with your questions and comments.