USB-C connector fell off -board no longer functional .

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djgruver
 
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Joined: Fri Mar 30, 2018 11:20 pm

USB-C connector fell off -board no longer functional .

Post by djgruver »

As I gently, and I do mean gently, removed the USB-C cable from my Macropad, the connector came off the board. I can press it back on, but the board will not fully boot. What options to fix?

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mikeysklar
 
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Re: USB-C connector fell off -board no longer functional .

Post by mikeysklar »

You are welcome to try your fine tip soldering skills to place it back. If that seems too advanced we can most likely do a replacement. This is a pretty new device so I assume you bought it from us in the last month?

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Gruver
 
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Re: USB-C connector fell off -board no longer functional .

Post by Gruver »

Came in my adabox Monday. Opened it last night. Not sure I have a fine enough tip soldering iron, not to mention the skill gap.

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mikeysklar
 
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Re: USB-C connector fell off -board no longer functional .

Post by mikeysklar »

No problem. We will replace it.

Please send an e-mail to [email protected] requesting a repalcement macropad. If you can site your Adabox order# and provide a link to this forum thread that would be great.

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