USB-C connector fell off -board no longer functional .
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- djgruver
- Posts: 3
- Joined: Fri Mar 30, 2018 11:20 pm
USB-C connector fell off -board no longer functional .
As I gently, and I do mean gently, removed the USB-C cable from my Macropad, the connector came off the board. I can press it back on, but the board will not fully boot. What options to fix?
- mikeysklar
- Posts: 14092
- Joined: Mon Aug 01, 2016 8:10 pm
Re: USB-C connector fell off -board no longer functional .
You are welcome to try your fine tip soldering skills to place it back. If that seems too advanced we can most likely do a replacement. This is a pretty new device so I assume you bought it from us in the last month?
- Gruver
- Posts: 7
- Joined: Mon Oct 05, 2015 1:05 am
Re: USB-C connector fell off -board no longer functional .
Came in my adabox Monday. Opened it last night. Not sure I have a fine enough tip soldering iron, not to mention the skill gap.
- mikeysklar
- Posts: 14092
- Joined: Mon Aug 01, 2016 8:10 pm
Re: USB-C connector fell off -board no longer functional .
No problem. We will replace it.
Please send an e-mail to [email protected] requesting a repalcement macropad. If you can site your Adabox order# and provide a link to this forum thread that would be great.
Please send an e-mail to [email protected] requesting a repalcement macropad. If you can site your Adabox order# and provide a link to this forum thread that would be great.
Please be positive and constructive with your questions and comments.