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MagTag Bent and Lose Reset Button
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Please be positive and constructive with your questions and comments.

MagTag Bent and Lose Reset Button

by mrunner on Fri Jul 30, 2021 1:15 pm

I just received my MagTag yesterday, I noticed the reset button is bent and loose.

Is this fixable?

See attached photos

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mrunner
 
Posts: 2
Joined: Thu Jul 29, 2021 10:29 pm

Re: MagTag Bent and Lose Reset Button

by dastels on Fri Jul 30, 2021 2:01 pm

First.. does it work? I.e. is the button and board undamaged?

If so it can probably be fixed by removing and reattaching the button. That's if you have the equipment and skills to try it.

If so, it could save you waiting for a replacement.

Let me know (just respond to this).

Dave

dastels
 
Posts: 7243
Joined: Tue Oct 20, 2015 3:22 pm

Re: MagTag Bent and Lose Reset Button

by mrunner on Mon Aug 02, 2021 2:43 am

Good news. The MagTag works. The reset button worked while it was still loosely attached. However the button broke off.

I am still a beginner at soldering. I have only soldered THT components. My SMD skills are non existent.

Instead of using a button I found that using a wire to short the reset points, does reset the MagTag. So that will be my work around until I get confortable with SMD soldering.

mrunner
 
Posts: 2
Joined: Thu Jul 29, 2021 10:29 pm

Re: MagTag Bent and Lose Reset Button

by dastels on Mon Aug 02, 2021 9:11 am

That's a manufacturing defect and you shouldn't have to fiddle with wires to reset it.

Please email support@adafruit.com with a link to this thread, your order number, and request the replacement of one MagTag.

Dave

dastels
 
Posts: 7243
Joined: Tue Oct 20, 2015 3:22 pm

Please be positive and constructive with your questions and comments.