I am wondering what I am missing.
I have the Circuit Playground Express to work for the first time. I have downloaded to *.uf2 file into my "Downloads" folder.
I have also installed the Mu Editor.
I have the board plugged into my MacBook and I have a green LED, and when I reset it. The LEDs turn red, and the D13 led flashed red.
I can't even recognize this board on my computer.
Any help will be appreciated.
Thanks in Advance. (TIA)
Getting Circuit Playground Express to Work-First Time
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Please be positive and constructive with your questions and comments.
- neiltsubota
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- Joined: Thu Jun 25, 2009 12:17 am
- adafruit_support_carter
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Re: Getting Circuit Playground Express to Work-First Time
Try a different USB cable. Make sure it is not charge only. Getting the red LEDs on the Circuit Playground Express means it can't see the USB data.
- neiltsubota
- Posts: 19
- Joined: Thu Jun 25, 2009 12:17 am
Re: Getting Circuit Playground Express to Work-First Time
I have tried 2 micro USB cords on two different computers and I get the same results. (Only red flashing LED and it is NOT recognized .adafruit_support_carter wrote:Try a different USB cable. Make sure it is not charge only. Getting the red LEDs on the Circuit Playground Express means it can't see the USB data.
- adafruit_support_carter
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Re: Getting Circuit Playground Express to Work-First Time
Charge only USB cables are a *huge* issue, unfortunately. Have you verified the cables are not charge only some other way? Can you use them with some other device and make sure you can move data with them?
- neiltsubota
- Posts: 19
- Joined: Thu Jun 25, 2009 12:17 am
Re: Getting Circuit Playground Express to Work-First Time
Yes, my USB cables work for my Kindle, and other devices, just NOT the Circuit Playground Express device. Any other suggestions would be appreciated.adafruit_support_carter wrote:Charge only USB cables are a *huge* issue, unfortunately. Have you verified the cables are not charge only some other way? Can you use them with some other device and make sure you can move data with them?
- adafruit_support_carter
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- Joined: Tue Nov 29, 2016 2:45 pm
Re: Getting Circuit Playground Express to Work-First Time
OK, thanks for checking the USB cable. Do you have access to another PC? It'd be good to see if you get the same behavior on a separate machine.
- neiltsubota
- Posts: 19
- Joined: Thu Jun 25, 2009 12:17 am
Re: Getting Circuit Playground Express to Work-First Time
YES ! I have tried 2 different computers and 3 different USB cables. This is taking way to long to fix this issue.adafruit_support_carter wrote:OK, thanks for checking the USB cable. Do you have access to another PC? It'd be good to see if you get the same behavior on a separate machine.
Thank You
- adafruit_support_carter
- Posts: 29161
- Joined: Tue Nov 29, 2016 2:45 pm
Re: Getting Circuit Playground Express to Work-First Time
Let's try a replacement. Send an email to [email protected] with a link to this thread and your order number and they can send you a replacement CPX.
Please be positive and constructive with your questions and comments.