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Pybadge not connecting to PC
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Pybadge not connecting to PC

by ZorawarSK on Tue Jul 14, 2020 11:32 pm

I recently bought a bybadge. I was uploading a file but now it is stuck to that file. i had try resetting it many times.
Now PC won't recognize Pybadge. I even pause the Anti-virus but no luck. it just connected to PC for 2 times..and now nothing.
kindly help.

ZorawarSK
 
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Re: Pybadge not connecting to PC

by tannewt on Wed Jul 15, 2020 11:30 am

Hi! Can you connect to the serial port? Sounds like the filesystem is corrupt and you can fix it from the serial connection.

There is troubleshooting guides here too: https://learn.adafruit.com/welcome-to-c ... leshooting

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Re: Pybadge not connecting to PC

by ZorawarSK on Thu Jul 16, 2020 5:10 pm

I did everything from pressing reset many times and disabling anti-virus software but the laptop doesn't recognize the pybadge.

ZorawarSK
 
Posts: 6
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Re: Pybadge not connecting to PC

by ZorawarSK on Sun Jul 19, 2020 1:54 pm

How I get a replacement for my pybadge?

ZorawarSK
 
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Re: Pybadge not connecting to PC

by danhalbert on Sun Jul 19, 2020 3:14 pm

Before we replace, let's check some things

If you double-click the reset button, do you see the red LED next to the USB jack pulsing slowly or quickly? If you plug a USB charger in, it should pulse quickly. A slow pulse means it realizes it is connected to USB.

Do you have another computer you could try it on?

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Re: Pybadge not connecting to PC

by ZorawarSK on Mon Jul 20, 2020 9:44 pm

when i connect to PC. charging light is solid On. i tried on other computer but no computer recognize pybadge.

ZorawarSK
 
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Re: Pybadge not connecting to PC

by danhalbert on Mon Jul 20, 2020 10:46 pm

And just to be clear:

1. The power switch to the right of the USB plug is slid to the ON position?
2. With the power switch ON, does double-clicking the RESET button do anything?

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Re: Pybadge not connecting to PC

by ZorawarSK on Tue Jul 21, 2020 1:40 pm

this file is stuck on pybade.
no matter try to reset it. it keep running. now pybadge does not being detected by any computer.
i try by blocking anti-virus but PC still do not recognize it.
My son is a 14 year old and he was trying to build a thermal camera with MLX90640.
red light is sold on the backside.
Attachments
pybade.gif
pybade.gif (216 KiB) Viewed 11 times

ZorawarSK
 
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Re: Pybadge not connecting to PC

by danhalbert on Tue Jul 21, 2020 1:52 pm

OK, let's replace it. Send an email to support@adafruit.com with your order information and a pointer to this thread, and they'll take care of getting you a new one.

Once you have received the new PyBadge, update the bootloader on it right away if it is older than 3.9.0. See this page:
https://learn.adafruit.com/adafruit-pyb ... bootloader

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Re: Pybadge not connecting to PC

by ZorawarSK on Tue Jul 21, 2020 2:05 pm

thank you for replacing pybadge.
my son is able to do thermal camera working. he is using old monitor and MLX90640 shows image and temperature.

ZorawarSK
 
Posts: 6
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Please be positive and constructive with your questions and comments.