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Can't copy UF2 to matrixboot
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Can't copy UF2 to matrixboot

by baggers on Thu Nov 19, 2020 11:57 am

Morning all, I have just received a MatrixPortal M4 that I am eager to get started with. I'm following the instructions to get CircuitPython on, but am having an issue. I plug it in, double click on the reset button, get the green light and the MATRIXBOOT drive appears. However, I am unable to copy anything to it: any file operation just seems to get stuck at 0%. I am running Windows 10, but have tried it on two different computers, hubs, etc.

Likewise, I don't seem to be able to copy the index.htm file off from the drive.

I am guessing that the flash memory has got corrupted somehow and that is causing Windows 10 to throw its hands up in horror and panic.

What's the best process to reset the memory or otherwise get out of this?

Cheers,

Richard

baggers
 
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Re: Can't copy UF2 to matrixboot

by dastels on Thu Nov 19, 2020 2:38 pm

What happens if you try to copy the UF2 onto MATRIXBOOT from the command line?

Dave

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Re: Can't copy UF2 to matrixboot

by baggers on Thu Nov 19, 2020 2:48 pm

Same thing in powershell: it just never gets beyond 0%

baggers
 
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Re: Can't copy UF2 to matrixboot

by dastels on Thu Nov 19, 2020 9:48 pm

I've reached out to the internal support group with hopes of getting a quick response.

Dave

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Re: Can't copy UF2 to matrixboot

by dastels on Thu Nov 19, 2020 10:11 pm

There may be something here that will help: https://learn.adafruit.com/welcome-to-circuitpython/troubleshooting. There is section of copies to the BOOT device stalling at 0%.

Dave

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Re: Can't copy UF2 to matrixboot

by baggers on Fri Nov 20, 2020 10:57 am

I managed to get it working by using my Android phone instead of my Windows computer to copy the UF2 file over.

No idea what was causing the issue: I disabled AV and everything else that might have been blocking or accessing the drive, but the issue would not go away.

So, chalk that one up to Windows Weirdness.

baggers
 
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Re: Can't copy UF2 to matrixboot

by dastels on Fri Nov 20, 2020 11:21 am

Indeed.

Dave

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Please be positive and constructive with your questions and comments.