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Pyportal Titano won't start
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Please be positive and constructive with your questions and comments.

Pyportal Titano won't start

by chromatic on Mon Jan 11, 2021 8:32 am

Hi,

I've received my PyPortal Titano today but it won't boot.
As you guys can see in the attached pics I've tried connect it directly to the computer and with RasPi power supply. Screen is black and the LED shows no signs of life.
What can I do?

Best,
Przemek
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chromatic
 
Posts: 3
Joined: Mon Jan 11, 2021 7:41 am

Re: Pyportal Titano won't start

by dastels on Mon Jan 11, 2021 11:17 am

When connected to your mac, does the PORTALBOOT drive mount when you double-press reset?

Dave

dastels
 
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Re: Pyportal Titano won't start

by chromatic on Mon Jan 11, 2021 11:33 am


chromatic
 
Posts: 3
Joined: Mon Jan 11, 2021 7:41 am

Re: Pyportal Titano won't start

by dastels on Mon Jan 11, 2021 12:38 pm

OK, sounds like a bad unit. Please email support@adafruit.com with a link to this thread, your order number, and request the replacement of one PyPortal Titano.

Dave

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Joined: Tue Oct 20, 2015 3:22 pm

Re: Pyportal Titano won't start

by chromatic on Mon Jan 11, 2021 12:46 pm

Thank you Dave! I sent a message to the support :)
Have a great day!
Przemek

chromatic
 
Posts: 3
Joined: Mon Jan 11, 2021 7:41 am

Please be positive and constructive with your questions and comments.