hi everything was going great till i tried to change the look of the eyes, made a few mistakes and the mask froze. could not get into it.
i reset the mask and clear it memory as per instruction. at the moment i am getting this purple snake in the left screen top left.
i cant get into the mask by usb, any ideas ?
monster mask rest, usb wont pick up mask
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Please be positive and constructive with your questions and comments.
- dastels
- Posts: 15667
- Joined: Tue Oct 20, 2015 3:22 pm
Re: monster mask rest, usb wont pick up mask
The snake generally means CircuitPython is running.
What do you mean by "I can't get into the mask by usb"?
Dave
What do you mean by "I can't get into the mask by usb"?
Dave
- lm2425
- Posts: 6
- Joined: Sat May 07, 2022 5:04 pm
Re: monster mask rest, usb wont pick up mask
when the mask is connected to the pc by usb, its does not pick it up , but it does pick it up when the reset button is pressed.
- dastels
- Posts: 15667
- Joined: Tue Oct 20, 2015 3:22 pm
Re: monster mask rest, usb wont pick up mask
When you reset, how does it "pick it up". Does a flash drive mount?
Dave
Dave
- lm2425
- Posts: 6
- Joined: Sat May 07, 2022 5:04 pm
Re: monster mask rest, usb wont pick up mask
when you press the reset it works great after that, it does not pick it up at all tired it with 2 separate usb cabels on 2 different pc's.
- dastels
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- Joined: Tue Oct 20, 2015 3:22 pm
Re: monster mask rest, usb wont pick up mask
OK. But you didn't answer by question.
Dave
Dave
- lm2425
- Posts: 6
- Joined: Sat May 07, 2022 5:04 pm
Re: monster mask rest, usb wont pick up mask
the monster mask is connected to the pc by a usb cable, it only shows up as F: circuit boot drive, when you press the reset button twice. after that you can not get access from the pc to the mask.
- dastels
- Posts: 15667
- Joined: Tue Oct 20, 2015 3:22 pm
Re: monster mask rest, usb wont pick up mask
Have you read and followed the instruction in the tutorial guide to update the bootloader, install CircuitPython to format the flash filesystem/drive, and install eye code? https://learn.adafruit.com/adafruit-monster-m4sk-eyes
Dave
Dave
- marcky
- Posts: 24
- Joined: Fri Apr 29, 2022 1:18 pm
Re: monster mask rest, usb wont pick up mask
Hi Dave,
i'm in the exact same situation with 2 masks (the first one i've bought and the replacement unit).
Thank you
i'm in the exact same situation with 2 masks (the first one i've bought and the replacement unit).
I've done all of the instructions on the troubleshooting page you mentioned and tried everything from your documentations in order to make the CIRCUITPY drive re-appear, but nothing works. CircuitPython runs fine, i can access it from Mu editor in safe mode, but the drive never appear. Please help to solve this.dastels wrote:Have you read and followed the instruction in the tutorial guide to update the bootloader, install CircuitPython to format the flash filesystem/drive, and install eye code? https://learn.adafruit.com/adafruit-monster-m4sk-eyes
Dave
Thank you
- lm2425
- Posts: 6
- Joined: Sat May 07, 2022 5:04 pm
Re: monster mask rest, usb wont pick up mask
hi i got the usb to open up the mask but i think there some problems with the files, windows does not give anoth time to open the files and delete but it just crashes. i no its a hazel 1 file that is making it crash and i cant get into it to delete before it crashes.
- dastels
- Posts: 15667
- Joined: Tue Oct 20, 2015 3:22 pm
Re: monster mask rest, usb wont pick up mask
Have a look at https://learn.adafruit.com/welcome-to-c ... 2978456-26. You might need to use erase_filesystem to rebuild teh flash filesystem.
Dave
Dave
- marcky
- Posts: 24
- Joined: Fri Apr 29, 2022 1:18 pm
Re: monster mask rest, usb wont pick up mask
Dave, for me the storage.erase_filesystem() command did not work. Any other suggestion? Thank you
- dastels
- Posts: 15667
- Joined: Tue Oct 20, 2015 3:22 pm
Re: monster mask rest, usb wont pick up mask
You mean did not change the behavior?
Dave
Dave
- marcky
- Posts: 24
- Joined: Fri Apr 29, 2022 1:18 pm
Re: monster mask rest, usb wont pick up mask
Yes, exactly. I tried everything from your documentation, both masks does not load the CIRCUITPY drive.dastels wrote:You mean did not change the behavior?
Dave
- dastels
- Posts: 15667
- Joined: Tue Oct 20, 2015 3:22 pm
Re: monster mask rest, usb wont pick up mask
Anti-virus software will sometimes interfere.
Dave
Dave
Please be positive and constructive with your questions and comments.