Matrix Portal DOA

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JamieOurada
 
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Joined: Tue Apr 20, 2021 8:34 pm

Matrix Portal DOA

Post by JamieOurada »

Hi, I just plugged in my recently purchased Matrix Portal board and it appears to be DOA. I've got several other Matrix Boards that are working with the actual LED matrix so I'm pretty sure this new board is dead. How do I get a replacement/refund?

Thanks for the help!

-Jamie

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dastels
 
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Joined: Tue Oct 20, 2015 3:22 pm

Re: Matrix Portal DOA

Post by dastels »

{Edit]
Go ahead and email [email protected] with a link to this thread, your order number, and request the replacement of one Matrix Portals.

There was a glitch, but it's been dealt with.

Dave

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