Hi, I just plugged in my recently purchased Matrix Portal board and it appears to be DOA. I've got several other Matrix Boards that are working with the actual LED matrix so I'm pretty sure this new board is dead. How do I get a replacement/refund?
Thanks for the help!
-Jamie
Matrix Portal DOA
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- dastels
- Posts: 15656
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Matrix Portal DOA
{Edit]
Go ahead and email [email protected] with a link to this thread, your order number, and request the replacement of one Matrix Portals.
There was a glitch, but it's been dealt with.
Dave
Go ahead and email [email protected] with a link to this thread, your order number, and request the replacement of one Matrix Portals.
There was a glitch, but it's been dealt with.
Dave
Please be positive and constructive with your questions and comments.