Thank you for your reply
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> 3. The failed download in your screenshot, include the link to the package, would you mind trying to type it into your browser to see if it is downloadable without IDE.
> File not found
so you cannot directly download the link
https://github.com/adafruit/arduino-boa ... .5.7.0.zip (from your screenshot) right ? If so it is your network issue,
your IT department probably has put some limitation on internet access. You could double check this by pasting this link into another PC outside of your company network, it is downloadable.
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> 4. I repeated the Arduino15 delete and reinstall. Same thing.
Can you confirm that you installed
Arduino using exe downloaded from arduino.cc site and not from windows store ?
Sum up: I think you the issue is restriction from your IT department, you should ask them for help